ALPHA 66 OFFICIAL DATA PROTECTION

Alpha 66 Privacy Policy — Our Commitment
Protecting the Personal Data of Malaysian Users

At Alpha 66, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information when you use our online casino platform.

Last Updated: 1 January 2026 256-bit SSL Protected Bahasa Melayu Version
This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) as in force.
Privacy Policy

This document contains 11 sections covering data collection, use, sharing, security, and your rights as a user.

11 Main Sections Read Time: ~8 Minutes Compliant with PDPA 2010

Alpha 66's Six Core Data Protection Principles

How we keep your personal information safe and treated with respect

SECURITY

End-to-End 256-Bit SSL Encryption

All data transmitted between your device and Alpha 66's servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial data, and personal details are inaccessible to unauthorised parties.

CONFIDENTIALITY

Your Data Is Never Sold to Third Parties

Alpha 66 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes without your explicit prior consent.

COMPLIANCE

Full Compliance with Malaysia's PDPA 2010

Every aspect of Alpha 66's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take a proactive approach to ensuring ongoing adherence to local privacy legislation.

USER CONTROLS

You Have the Right to Access & Correct Your Data

As an Alpha 66 user, you have the full right to access, correct, and request deletion of your personal data. Requests can be submitted through our customer support team, available 24/7.

DATA RETENTION

Secure Data Storage & Limited Retention

Your personal data is retained only for as long as necessary for the original purpose of collection, or as required by law. Once that period has elapsed, your data is securely deleted or de-identified from our systems.

MARKETING PREFERENCES

Unsubscribe from Marketing Communications at Any Time

You may opt out of marketing communications from Alpha 66 at any time. Simply click the "unsubscribe" link in our emails or contact our support team to update your preferences.


1Introduction to Alpha 66's Privacy Policy

Alpha 66 ("we", "our platform") is fully committed to protecting the privacy and personal data security of every user on our online casino platform in Malaysia. This Privacy Policy clearly explains how we collect, use, disclose, and safeguard your information when you use the Alpha 66 website and services.

By registering for or using the Alpha 66 platform, you agree to the data collection and processing practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to close your account.

This Privacy Policy is effective from 1 January 2026 and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We encourage you to read this document carefully and keep a copy for your own reference.

2Types of Personal Data We Collect

To deliver a safe, fair, and high-quality online casino experience, Alpha 66 collects various types of personal information from our users. The data we collect depends on how you interact with our platform.

Data Category Examples of Information Requirements
Identity Data Full name, identification card number, date of birth, selfie photo Mandatory (KYC)
Contact Data Email address, phone number, residential address Mandatory
Financial Data Payment methods (DuitNow, Touch 'n Go, GrabPay, FPX), transaction history in MYR Mandatory
Technical Data IP address, browser type, device, operating system, general location Automatic
Usage Data Game history, game preferences, session duration, bonus activity Automatic
Communication Data Support chat records, emails, complaints and feedback Where applicable

Alpha 66 does not collect sensitive data such as your health information, religious beliefs, or political views. We only collect data that is strictly necessary for platform operations and legal compliance.

3How Alpha 66 Collects Your Information

Alpha 66 collects your personal data through several different channels, depending on how you interact with our platform:

  • Account Registration — information you provided directly when registering a new account at Alpha 66
  • KYC Verification — identity and verification documents you submitted for anti-money laundering compliance purposes
  • Financial Transactions — data processed when you make deposits or withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX
  • Platform Usage — data collected automatically as you use the games, Live Casino, and other features on Alpha 66
  • Support Communications — information you share when contacting our customer support team via live chat or email
  • Cookies & Similar Technologies — data collected automatically via cookies, pixels, and website analytics tools

Alpha 66 never purchases email lists or user databases from third parties for marketing purposes. All data we hold is either provided directly by you or collected through your use of our platform.

4How We Use Your Personal Data

Alpha 66 uses the personal data collected solely for the legitimate, stated purposes below. We will not use your data for any other purpose without informing you in advance:

  • Creating and managing your Alpha 66 account and processing your registration
  • Verifying your identity and fulfilling KYC (Know Your Customer) requirements as mandated by law
  • Processing deposits and withdrawals in MYR via supported local payment methods
  • Delivering effective customer support services in Bahasa Melayu
  • Sending important notifications related to your account, transactions, and security
  • Sending relevant Alpha 66 promotions, bonuses, and special offers (subject to your communication preferences)
  • Detecting and preventing fraud, money laundering, and other unlawful activities on the platform
  • Improving Alpha 66's platform, games, and services based on anonymised usage data
  • Complying with legal obligations, regulations, and directives from relevant authorities

5Sharing Data with Third Parties

Alpha 66 does not sell or disclose your personal data to third parties for marketing purposes. However, under the following limited circumstances, we may share your data with trusted parties:

  • Payment Providers — service providers such as DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, and FPX to securely process your financial transactions
  • Game Providers — gaming software partners providing live casino, table games, poker, and slots on the Alpha 66 platform
  • Technical Service Providers — a company providing cloud computing, cybersecurity, and analytics services to support our platform operations
  • Legal Authorities — government or law enforcement authorities where required by law or court order
  • Anti-Fraud Agencies — in cases where there is serious suspicion of fraud or money laundering

All third parties who receive your data are required to adhere to strict data protection standards and may only use the data for purposes specified in their agreement with Alpha 66.

Every data-sharing agreement Alpha 66 enters into with third parties includes binding data protection clauses, ensuring your data is handled to the same security standards we apply internally.

6Our Data Protection Security Measures

Alpha 66 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, alteration, or destruction. Key security measures we have in place include:

  • Data encryption in transit using 256-bit SSL/TLS protocols
  • At-rest data encryption using AES-256 standard
  • Industry-standard intrusion detection systems (IDS) and firewalls
  • Two-factor authentication (2FA) is available for all user accounts
  • Regular security audits conducted by independent third-party cybersecurity firms
  • Strict internal access controls — only authorised personnel may access user data
  • Privacy and data security training programme for all Alpha 66 staff
  • A comprehensive incident response plan for data breach scenarios

While we take all reasonable steps to protect your data, no system is entirely risk-free. We also encourage you to take personal precautions, such as using a strong password and never sharing your login credentials with anyone.

7Cookies & Tracking Technologies

Alpha 66 uses cookies and similar tracking technologies to enhance your user experience and analyse how our platform is used. There are four main types of cookies we use:

  • Essential Cookies — required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Preference Cookies — saves your preferences such as language, display settings, and game mode to deliver a more personalised experience.
  • Analytics Cookies — helps us understand how users interact with the platform for continuous improvement. Data is collected anonymously.
  • Marketing Cookies — used to display relevant promotions and offers to you. You may opt out of these cookies at any time.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some Alpha 66 platform features.

Alpha 66 respects your cookie preferences. You may update your cookie settings at any time via the cookie banner displayed on your first visit, or by contacting our support team.

8International Data Transfers

As a digital platform, some of Alpha 66's operations may involve processing data outside of Malaysia, particularly when utilising cloud computing services or international technology partners. In all such cases:

  • Alpha 66 ensures that all international data transfers comply with the provisions of Malaysia's PDPA 2010
  • We only transfer data to countries or entities that provide an equivalent or higher level of data protection
  • All data transfer agreements include contractual protection clauses that are binding on the data recipients
  • Sensitive financial data such as DuitNow and FPX payment details are processed within a secure server environment.

You have the right to obtain further information about international data transfers involving your personal data by contacting the Alpha 66 privacy team at support@alpha66.io.

9Your Rights as an Alpha 66 User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Alpha 66's Privacy Policy, you have the following rights regarding your personal data. We are committed to processing every request within 14 business days.

Right of Access

You have the right to request a copy of all personal data we hold about you. The first request is free of charge; subsequent requests may be subject to a nominal fee.

Right to Rectification

If any personal data we hold is inaccurate or outdated, you have the right to request that we correct or update it promptly.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time, without providing any reason.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider of your choice.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your personal data while a dispute is pending resolution.

To exercise any of the rights above, please contact the Alpha 66 privacy team by email at support@alpha66.io or via live chat on the platform. Please include your full name and account email address in your request to help us process it faster.

10Children's Privacy & Age Restrictions

The Alpha 66 platform is an adult service designed exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that personal data of an underage individual has been collected without the knowledge of a parent or legal guardian, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on Alpha 66 without authorisation are encouraged to contact us immediately at support@alpha66.io.

Alpha 66 employs multiple age verification mechanisms during the registration process, including identity card verification and KYC checks, to prevent underage use of the platform.

11Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding Alpha 66's Privacy Policy or how we handle your personal data, our privacy team is here to help. We operate 24 hours a day, 7 days a week and will endeavour to respond to all privacy enquiries within 3 business days.

  • Privacy Email: support@alpha66.io
  • Live Chat: Available 24/7 via the Alpha 66 platform
  • Response Time: Within 3 business days for privacy enquiries
  • Support Languages: Bahasa Melayu and English

Alpha 66 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of any significant changes via email or in-platform notification at least 7 days before they take effect. The "Last Updated" date at the top of this page always reflects the latest version of our policy.

This Privacy Policy is drafted in Bahasa Melayu and constitutes the authoritative reference version. In the event of any dispute or ambiguity in interpretation, the Bahasa Melayu version shall be the binding document for Malaysian users.


YOUR DATA IS ALWAYS SAFE

Play with Peace of Mind — Alpha 66 Protects Your Privacy

With a transparent Privacy Policy and industry-standard security measures, you can enjoy online casino, table games, Poker, and more at Alpha 66 with complete confidence. Register today and experience the difference.

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Responsible Gambling Notice

Alpha 66 is intended for entertainment purposes only. Players must be 18 years of age or older. Please gamble responsibly and within your financial means. If you need assistance, use the self-management tools in your account or contact our support team.

Learn More About Responsible Gaming
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